Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: January 2024

This Privacy Policy describes how Onyx Storm Valther Studios collects, uses, and protects your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address when you contact us or request our services
  • Project Information: Details about your architectural needs, property information, design preferences
  • Website Usage Data: IP address, browser type, pages visited, time spent on site
  • Communication Records: Records of our communications with you, including emails and phone calls

How We Use Your Information

We use your information for the following purposes:

  • To provide architectural design and related services
  • To communicate with you about your projects and inquiries
  • To send you updates about our services and portfolio
  • To improve our website and services
  • To comply with legal obligations and professional standards
  • To process payments and manage contracts

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With contractors, consultants, and other professionals working on your project
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Partners: With trusted partners who assist in delivering our services
  • Project Collaborators: With engineers, contractors, and other professionals involved in your architectural project

Data Protection

We implement appropriate security measures to protect your personal information:

  • Secure servers and encrypted data transmission
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Professional confidentiality standards in accordance with architectural practice

Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Improve your browsing experience
  • Analyze website traffic and usage patterns
  • Remember your preferences
  • Provide relevant content and advertisements

You can control cookie settings through your browser preferences.

Your Rights

Under Canadian privacy laws, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal and professional obligations)
  • Withdraw consent for certain uses of your information
  • Lodge a complaint with privacy authorities

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain our professional relationship
  • Comply with legal and professional obligations
  • Resolve disputes and enforce agreements
  • Meet architectural practice standards and building code requirements

Project-related information may be retained for extended periods as required by professional architectural standards and building regulations.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Including a notice in our communications

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

Privacy Questions?

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Phone
(416) 555-0142

Email
contact@onyxstormvalther.info

Address
425 University Avenue
Suite 1200, Toronto, ON M5G 1T6